How long will it take for the device to deliver?
Your order will be delivered within 1 - 3 working days, excluding Saturday, Sunday and public holiday.
What are the costs and types of delivery?
Our delivery is free for all the Subscription Plans. We deliver anywhere within Singapore main island except for Jurong Island, Army Camps, Changi Airport, Tuas, Fisher Ports, HometeamNS, Dormitories and other restricted areas.
Can I self-collect the device?
Self-collection is not available at the moment.
What happens if I missed my delivery?
If you are not available at the time of your delivery attempt, we will get in touch with you to re-deliver at another time.
How can I check the delivery status of my order?
For any enquiries of the delivery, please contact us via Live Chat on our website or drop us an email at firstname.lastname@example.org
Do you provide international shipping?
We do not deliver outside Singapore or to post office boxes at the moment.