Privacy and Cookie Policy

Introduction

At ITEZ.SG, we take your personal privacy seriously and duly comply with the relevant privacy and personal data protection laws and regulations. We also recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data.

 

This Privacy Policy will help you better understand how we collect, use, disclose and safeguard your personal information. 

 

1. General

1.1. ITEZ.SG Pte Ltd ("us", "we", "our") is the operator of www.itez.sg (the "Website". “Platform”). 

1.2. Throughout this Privacy Policy, where we refer to your "personal information" means any information you provide to us about you. This includes your national registration identity card (NRIC) number, name, residential address, email address, date of birth and telephone number.

1.3. By using our website or services, you hereby consent to our Privacy Policy and agree to its terms.

 

2. Why do we collect your personal information

2.1. We use your personal information in various ways, including to:

2.1.1. Fulfilling orders for products and services

2.1.2. Improve, personalize and expand our website

2.1.3. Develop new products, services, features, and functionality

2.1.4. Communicate with you, either directly or through our partners, including for customer service

2.1.5. Provide you with updates and other information relating to the website and 2.1.6. for marketing and promotional purposes

2.1.7. Fraud Preventions. We use personal information to prevent and detect fraud and abuse to protect the security of our customers

 

3. When personal information is collected and what is collected

3.1. We collect personal data through registration, subscription of plans and services, completion of forms, emails, inquiries, requests, and other situations where you have chosen to provide personal information to us.

3.2. Types of personal information which we may collect about you include:

3.2.1. Contact information such as name, residential address, telephone number, and email address

3.2.2. Billing Information such as billing address and credit card information

3.2.3. Unique information such as NRIC, and date of birth

3.2.4. Details of your visits to the Website, such as traffic data, location data, and the resources that you access on the Website

 

4. Information that we collect automatically

4.1. Like any other website, ITEZ.SG uses 'cookies'. These cookies are used to store information including visitors' preferences, activities on the website and the pages that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

 

5. Disclosure of your personal information

5.1. We do not share your Personal Information with any unconnected third parties. In some cases, we provided to our trusted partners to help us render services such as warranty service and marketing assistance. We'll limit the personal information we give them, and they will only have access to your personal information to perform such functions. They are strictly monitored by ITEZ.SG.

 

6. Safeguard your personal information

6.1. We’re committed to protecting our users’ personal information. We adopt necessary technologies and measures to help protect the security of your Personal Information. 

6.2. Access to your Personal Information is restricted to our employees and partners on a need-to-know basis.

 

7. Updating your personal information

7.1. The personal data you provide to us must be accurate and complete for you to continue using our website and services.

7.2. You can update your personal information anytime by accessing your account on the website or contacting us.

 

8. Marketing and advertising

8.1. You may unsubscribe from receiving marketing information at any time on our website or by using the unsubscribe function within the electronic marketing material or contact us.

 

9.  Links to other websites

9.1. Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

10. Amendment and effect of the policy

10.1. We may occasionally make changes to this Policy to comply with the relevant privacy laws and regulations without prior notice to you.

10.2. When we make material changes to this Policy, we'll provide you with prominent notice as appropriate under the circumstances. For example, we may display a prominent notice within our website or send you an email or device notification.

10.3. If you have any concerns, feedback, or complaints about the use and/or sharing of your Personal Information, or any question regarding this Policy, please contact us at support@itez.sg

 

 

We reserve the right to make changes to this Privacy Policy