Key Questions Before Choosing a Laptop Subscription

As any entrepreneur can attest, equipping your business with the right technology it needs for success is crucial. Fortunately, this process need not require significant investment. If you are looking for a cost-effective way to use the latest laptop technology, a hardware subscription service may be what you seek. Such services offer access to various laptops at a flat monthly fee, making it easy to keep up with the latest technology without breaking the bank.

Learn More: Everything You Need To Know About Subscription Based Laptops

However, while device-as-a-service (Daas) is an excellent, cost-effective solution, finding the right provider is pivotal. So before you subscribe, we recommend asking your shortlisted subscription services a few essential questions to ensure you select the ideal service provider for your needs. Here are the top questions to ask before subscribing to a laptop subscription service.

Question #1: What are the conditions of your laptop?

The last thing you or your employees want is for your device to malfunction during work, affecting productivity. Even a device that is outdated, slow, or faulty can severely impact business continuity. Therefore, you will want to ensure your provided laptops are in good condition and tout the current, if not the latest, specifications. 

During your search, ask your shortlisted service providers about the conditions of their laptops and whether these devices are regularly maintained or replaced. It is also an excellent idea to browse their catalogues to glimpse the devices available. Do note the laptop’s specifications, including the processor, RAM, and storage, to ensure they meet your business needs.

Question #2: Do you provide additional accessories?

Everyone has their preferred working style. Some are content with using their laptops as is. Meanwhile, others may require a mouse and additional monitors to work more efficiently. So while the conditions and specifications of the laptops should be a priority, do not neglect to ask if the service provider offers accessories to complement the devices. If they do provide accessories, be sure to enquire about the cost and quality of the peripherals.

Question #3: Can you set up the laptop for me?

Setting up a brand-new laptop can be a time-consuming and frustrating affair, especially if you are unsure of what you are doing. And if you do not have in-house IT personnel, you will want a laptop subscription service that can help set up the devices for you and your employee. The setup process can include tasks such as installing software, connecting to the Wi-Fi, and configuring the various laptop settings.

Additionally, do not forget to inquire about any ongoing technical support offered by the service provider to ensure you have access to help whenever you need it. Having a reliable partner who can resolve your tech needs is a godsend. After all, if you require the laptop for an event or a client presentation, you will want your device correctly configured to ensure everything goes off without a hitch.

Question #4: Do you provide a temporary loan device if my laptop is damaged?

Accidents can happen during work. When they do, you may find your laptop requiring repair. While it is helpful to have a hardware subscription service offering maintenance services in such instances, you will also want a service provider that can provide a temporary loan device to use in the meantime. This can help prevent downtime and ensure you can continue working without interruption.

So be sure to inquire if your preferred service provider provides such a service. For example, at ITEZ.SG, we offer our users a temporary loan device upon request (subject to availability). Additionally, you should ask about the service provider's policy on damaged laptops and if you are responsible for any repairs or replacement costs.

There is no denying that a laptop subscription service is an ideal way to access the latest laptop technology without breaking the bank. Just remember to ask your preferred service provider the right questions. By doing so, you can make an informed decision and ensure you get the best service possible.

If you seek a reliable laptop subscription service but do not know where to begin, look no further than ITEZ.SG! Our corporate service solution provides a broad selection of laptops, peripherals, and software tailored to your business need. Do not hesitate to visit our website or contact us at corporate@itez.sg today to learn more about our services.